† Surefire Customer Service  

Provides entrepreneurs with the knowledge and tools needed to keep loyal customers coming back and competitor's customers coming to you.

Programs Include:

ØKey To Customer Service: Foundation For Exceptional Service
ØTeamwork Development
ØHandling Complaints and the Irate Customer  
ØThe Language of Positive Communication  
ØEmpowerment  

ØExceeding Customer Expectations  
ØValue-Added Service
ØTelephone Skills: Making Your Best Impression
ØThe Art of Satisfying the Customers
ØService Recovery
ØEffective Questioning & Listening
ØTotal Quality Service


Contact us if you are interested in being notified when a specific course is running.

Kick-Start  Ø  Ace Coaching  Ø  Slam-Dunk Marketing  Ø   Tech-Net

 

FAQ’s Ø Events Ø Fastbreak Partners Ø  Advertising  Ø Privacy Policy  Ø  Site Hosted By  Ø E-mail  Ø Home


We appreciate your feedback on our site! 
3280 Post Road, Warwick, Rhode Island 02886  1-877-866-4400 toll free in RI  or 401-732-1100  |   Fax: (401) 732-1107

Copyright © 2001-2008 by Fastbreak.  All rights reserved.